FAQ's

We’ve put together answers to the most common questions to help make your shopping experience at Imagintron as smooth as possible.

🛒 Ordering

Q: How do I place an order?
A: Simply browse our collection of keyboards, speakers, mice, and headphones, add your favorite items to the cart, and proceed to checkout. Once your payment is confirmed, we’ll process and ship your order.

Q: Can I change or cancel my order after placing it?
A: Yes, you can request changes or cancellations within 24 hours of placing your order by contacting us at imagintron@gmail.com. After this time, your order may already be processed for shipping.

🚚 Shipping & Delivery

Q: Do you ship internationally?
A: Yes! We proudly ship worldwide so customers everywhere can enjoy Imagintron products.

Q: How long does delivery take?
A: Estimated delivery times:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking nu by email. You can use this number to follow your shipment online.

📦 Returns & Refunds

Q: What is your return policy?
A: If you’re not completely satisfied with your purchase, you can request a return within 14 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

Q: Do you offer refunds?
A: Yes, once we receive and inspect your return, we’ll process a refund to your original payment method. Refund times may vary depending on your bank or payment provider.

Q: Do I need to pay for return shipping?
A:

🎧 Products & Support

Q: Are your products under warranty?
A: Ylimited warranty against manufacturing defects. If you face any issue, contact us and we’ll assist you.

Q: What if my item arrives damaged or defective?
A: Please reach out to us immediately at imagintron@gmail.com with photos of the damaged product. We’ll arrange a replacement or refund as quickly as possible.

Q: How do I get in touch with customer support?
A: You can email us anytime at imagintron@gmail.com, and our support team will respond within 24–48 hours.

✨ At Imagintron, your satisfaction is our priority. If you don’t see your question listed here, feel free to contact us—we’re always happy to help!